Privacy Policy

1. Data we collect

We collect several categories of personal data:

• Identifying data: name, surname, address, phone number and email address.
• Payment data: information relating to the payments you make.
• Stay data: details of your booking and your preferences.
• Browsing data: information about your visits and activity on our website.

2. How we collect data

We collect your data through:

• the booking and contact forms on our website;
• communication by email or phone;
• cookies and similar technologies while you browse our site.

3. How we use data

We use your personal data to:

• manage bookings and stays;
• communicate with you about our services;
• improve our services and the guest experience;
• send you marketing communications, with your consent.

4. Data retention

Your personal data will be kept only for as long as necessary to fulfil the purposes for which it was collected, in compliance with legal obligations.

5. Data sharing

We do not sell your personal data. We share it only when necessary:

• when required by law;
• with payment service providers;
• with providers who assist us in managing bookings.

6. Your rights

At any time you can exercise your rights to:

• access your personal data;
• request its correction or deletion;
• object to processing;
• request data portability.

7. Data security

We adopt appropriate security measures to protect your personal data. However, no system of transmission over the Internet can guarantee absolute security.

8. Changes to this policy

Any changes to this policy will be published on this page and take effect when posted.

9. Cookies and proof of consent

We use necessary technical cookies and, only with your consent, statistics and marketing cookies; you can accept or reject them from the banner and change your choice at any time via the "Cookie preferences" link in the footer. Your choice is stored on your device for 12 months, after which you will be asked again.

To demonstrate that consent was obtained (accountability obligation, Art. 7 GDPR) we record each decision on our server: date and time, the categories accepted or rejected, the policy version, the language, the IP address, the browser (user-agent) and the page it was given from. This log is retained indefinitely and is not used to profile you.

10. Contact

For any question about the processing of your personal data you can contact the data controller, Ca' Virginia & c. snc:

• Email: [email protected]
• Phone: 0722 580781